Solutions for projector image problems

If you’re having trouble with your projector image try these suggestions before contacting a service technician.

Problem: No projector image on screen

• Check all the cables and power connections to make sure they are correctly and securely connected.
• Check the connector pins are not crooked or broken.
• Check your projector lamp. If you recently installed a new projector lamp you may have loose connections.
• Have you removed the lens cap?
• Is the projector is switched on?
• Check that the projector’s hide feature is turned off.

Problem: Partial, scrolling or incorrectly displayed projector image

• • Trying using the resync or digital reset button.
  • Correct the keystone effect on you screen. Learn more about keystone and distorted images.
  • If connected to a PC: Verify your resolution is less than or equal to 800 x 600. Follow the steps outlined below to reset the resolution.
  • If you are using a Notebook PC: Switch the PC display to “external display only” or “CRT only” mode.
  • If you are having difficulty in changing resolutions or your monitor freezes, restart both the projector and computer.
  • Check that your aspect ratio is correct for the projector and screen being used.

Problem: Projector image is out of focus

• • • Use the Focus Ring on the projector lens to change the projector image.
    • Make sure the projection screen is between the required distances from the projector. Learn more about the importance of correct aspect ratio.

Problem: Outstretched DVD image

• • • Many projectors automatically set DVDs to play using a 4:3 full screen default setting.
    • If the image is still outstretched, you will also need to adjust the aspect ratio by referring to the following:
    • Select 4:3 aspect ratio type on your DVD player, especially if you are playing a 16:9 DVD.
    • If your DVD player doesn’t allow you to select aspect ratio, 4:3 aspect ratio from the projector’s screen menu.

Problem: Flickering or unstable projector image

• • • Use the tracking option to stabilize the image.
    • Reset the color setting on your computer’s monitor.

 Problem: Reversed projector image

• • • Use the projector’s On Screen Display (OSD) to change the projection direction.

Read more about projector images:

• • The importance of aspect ratio for your projector screen
  • Buying a projector
  • How to connect your projector to a Mac laptop
  • Connecting the Samsung Chrome to a projector
  • Connect your iPad to your projector
  • Projector screens and the gain factor
  • Connect your laptop to your DLP projector